Business: 1 Hour Parts
Address: 1936 Hempstead Turnpike, Suite 153, East Meadow, NY 11554
Contact: Use the order form for current contact and dispatch confirmation.
Information we collect
We collect the information you submit through the order form, including name, phone number, email, delivery address, requested part, payment method preference, timing, notes, page URL, IP address, and browser user agent.
When you submit part labels, equipment model numbers, photos by text or email, delivery instructions, or technician notes, those details may also be used to match the requested AC part and confirm whether the order can be dispatched.
How we use it
We use this information to confirm compatibility, contact you about the order, dispatch delivery, keep a lead log, prevent abuse, and improve service quality.
We may use the page URL and keyword submitted with the form to understand which part page generated the request and to respond with the correct product context.
Sharing
We do not sell customer information. We may share order details with staff, drivers, technicians, payment processors, email providers, hosting providers, or legal authorities when required.
If a third-party delivery, technician, payment, hosting, or email provider is needed to complete the request, only the details needed for that purpose should be shared.
Retention
Order requests may be retained in email and server logs so we can handle follow-up, warranty, return, abuse, or service questions.
Server logs and email records may remain in backups for a reasonable business period. We use those records to verify timing, delivery details, and customer communication history.
Security
No website can guarantee perfect security, but order information is handled through the hosted site, email, and normal business systems. Do not send sensitive payment card numbers through the notes field.
Contact
To request a correction or deletion, contact us using the order form or phone number listed above.